Privacy Policy

Last updated: August 13, 2026

1. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, area of interest, message, and optional SMS consent choice when you submit our contact form. Our website and service providers may also process basic technical information needed to operate and secure the site.

2. How We Use Your Information

We use your information to respond to your inquiries, provide information and guidance about the programs we describe, facilitate enrollment or support when you request it, improve our services, and send relevant updates where you have consented. We retain a private copy of contact-form submissions in access-controlled cloud storage for follow-up and recordkeeping, for as long as reasonably necessary for those purposes. We do not sell your personal information to third parties.

3. Contact & Mobile Information

Submitting the contact form allows SvelteRX to respond to your inquiry by phone or email. We send text messages only when you separately select the optional SMS consent checkbox. You may opt out at any time by replying STOP to any text message or contacting us directly.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing the services of that campaign. We may share information, including SMS opt-in or consent status, with platform providers, phone companies, and vendors that help us deliver messaging services. Your mobile information and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. SMS consent is optional and is not a condition of any purchase. Message frequency varies; message and data rates may apply. Text HELP for help or STOP to unsubscribe at any time. For support, email hello@svelterx.com.

4. Cookies

Cookies or similar technologies may be used when needed to operate and secure the website. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

5. Third-Party Services

We use Cloudflare to host the website and privately store contact-form records, Web3Forms to deliver contact-form notifications, and Google Calendar for appointment booking. These providers process information according to their own privacy policies. We do not authorize them to use your mobile information or SMS consent for their own marketing.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. California residents have additional rights under CCPA. To exercise any rights, contact us at hello@svelterx.com.

7. Disclaimer

Content on SvelteRX is general and informational only. It is not medical, financial, or legal advice. SvelteRX is an information and guidance resource. Enrollment and payment are completed through our healthcare network partner, and medical decisions are made by licensed physicians. Always consult an appropriate professional for advice specific to your situation.

8. Contact

Questions about this policy? Email us at hello@svelterx.com or use the contact form on our site.

Questions about your privacy?

Reach out any time — we're happy to explain exactly how your information is used.

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